Blog

Can You Afford To Personalize Your Customers Orders

The term “Mass individualization” was started back in the 20th century but has really come to life in the internet age; especially important within the world of eCommerce.  According to Shopify Plus blog up to 78% of consumers expect personalization when they shop online.   68.8% of “Fashion” shopping carts were abandoned from April to June of 2016…
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Can 12 Seconds Save 300000 Annually

Can 12 Seconds Save $300,000 Annually? How long does each of your pack stations take to pack and ship orders? Cutting a mere 12 to 13 seconds off throughput time per order can save an eCommerce company significantly; a compelling competitive advantage. Most Supply Chain Managers don’t believe it. Most believe 12 seconds is only 12 seconds, no…
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Challenging Pack Station Assumptions

Challenging Pack Station Assumptions by Tom Napier When data is used to challenge assumptions; whether it be about supply chain management, order fulfillment or even supply chain logistics automation, opportunities for competitive advantage are often discovered. Discovery is often portrayed as an event; it’s more often an outcome of a process. Ben Franklin noticed color…
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Are You Losing Customers Because Of Your Long Delivery Times

Are You Losing Customers Because of Your Long Delivery Times? by Tom Napier   Most eCommerce order fulfillment systems were not designed to process small quantity orders in high volume, with the speed, accuracy, and flexibility the eCommerce market now demands. System vulnerabilities become more noticeable under the stress of peak order demand such as…
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5 Reasons Why You Must Automate To Protect Your Profits

5 Reasons Why you MUST Automate to Protect your Profits WHEN it comes to order fulfillment, order efficiency should be the top priority. As eCommerce orders increase, eTailers have to be ready to meet this growing demand and be ready to exceed customer expectations during order packaging and delivery. The post pick, pre ship area, commonly…
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The Pack Slip Challenge The Amazing Race Against Time

The Pack Slip Challenge: The Amazing Race Against Time by Nancy Panunto We live in an era where consumers demand instant gratification. From on-demand TV, streaming videos, instant messaging, iTunes…you get my meaning. It’s no wonder that eCommerce companies are trying to deliver orders faster than ever to their customers in an effort to satisfy…
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Snail Mail Is Dead Or Is It

  As digital marketing grows in popularity within various markets, it’s important not to lose sight or feel of direct mail marketing. Local businesses rely on snail mail to communicate special offers, new products and great deals within their communities. Physical mail, envelopes/letters, coupons and flyers are a few of the ways local businesses communicate with…
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Packaging

Increasing Repeat Sales Through Automated Kitting Direct to consumer eCommerce retailers are challenged in today’s competitive marketplace to get repeat orders. It has been proven that sales and marketing collateral media such as coupons, samples, and cross promotion offers increase repeat orders. The challenge for many organizations is that they cannot be inserted profitably when…
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Is Your Order Fulfillment Lean How Can You Tell

Order fulfillment best practices used to reduce bottlenecks, touches, and fulfillment cycle time are best done when they align with Lean Six Sigma (LSS) methodologies. Seeking an experienced order fulfillment and management authority can help you plan and implement best practices for your order fulfillment. Lean may be described as a methodology used to create more customer value while…
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eCommerce

eCommerce Order Fulfillment and Your Business Objectives PSI Automated Systems Help Achieve Key Business Objectives Many eCommerce companies are putting an enormous amount of resources into optimizing their on-line presence to attract new customers and to have existing customers return. We understand that your Distribution Center (DC) is a strategic asset that fulfills the current…
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